Services

Our services

Pre-Sale Service:

According to your requirements, such as drilling depth, drilling diameter, drilling method of gas drilling or water drilling, drilling geological conditions, budget, purchasing cycle, etc., tailor-made solutions, one-to-one service with project manager, factory and workshop visit, on-site delivery, free trial with materials, and goods inspection near you.

Sales Service:

We promise to deliver on time and provide comprehensive installation guidance services immediately after delivery. Our professional team will personally be present to ensure the precise installation of the equipment, with every detail meeting the standards and requirements. we will patiently answer all your questions to ensure that you have a clear understanding of the device installation process.

After-Sales Service:

Provide remote assistance service for customers at any time, if it can't be solved, we can send professional engineers to the scene to solve after-sales problems, and we will arrive at the scene within one day at home, and arrive at the scene within one week abroad. Crawler water well drilling rigs are guaranteed for one year with lifetime maintenance.

Quality

Quality Assurance

We build each piece of equipment with aviation-grade manufacturing standards, adopting international top materials such as German precision transmission system and Swedish special steel for key components, and passing ISO 9001:2015 quality system certification and CE, SGS and other international certifications. The unique 2000-hour extreme working condition test system allows the equipment to experience real working condition test before delivery. It is this extreme pursuit of quality that makes UNIQUE GROUP equipment maintain a 98.3% repurchase rate and become the preferred partner of global engineering contractors.

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Provide services

We provide the following services to our clients

Customised Drilling Design

Provides customised drilling rig configurations for complex geological conditions, integrating directional drilling, mud circulation and other modules to improve well completion efficiency by more than 30%.

DTH Drilling Integrated Solution

Integrates the submerged hole impactor and intelligent positioning system to achieve the drilling depth error of ≤0.5%. Provide blasting parameter optimisation service, supporting anti-high-pressure air compressor unit, to meet the demand for gas supply in mine tunneling.

Free Online Training Service

Provides unlimited video link guidance service, covering equipment operation, daily maintenance and emergency troubleshooting skills. Help customers to solve all kinds of operation problems and improve drilling efficiency.

Full Cycle Maintenance

Covering regular maintenance, emergency response to faults, replacement of key components, etc., remote monitoring of equipment health status is achieved through IoT technology to reduce downtime risks.

Technical Advice

From drilling plan design, geological analysis to on-site construction guidance, we provide expert level technical consultation to assist clients in optimizing operational efficiency and safety.

Accessories Guarantee

We have established a global spare parts warehousing network to supply factory certified consumables such as drill bits and rods, and support urgent orders to be delivered to critical work areas within 48 hours.

ONLINE SERVICE

Your Satisfaction
Is Our Successe

The most advanced production line provides customized overall solutions for global customers.

Enjoy Limited-Time Discounts On Purchasing Drilling Equipment, With Plenty Of Savings.
Comprehensive Upgrade Of After-Sales Service, Ensuring Customers' Worry-Free Use.
If You Are Looking For Related Prod-Ucts Or Have Any Otherquestions Please Feel Free To Contact Us.

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We can ensure that our customers receive the highest quality prices and services.